Content Hub
Explore our comprehensive resource library
Account Manager Hub
Complete resource center for account management processes, deal conversion, installations, and customer support
What We Do
Comprehensive overview of our solar installation process and services
Dress Code
Professional appearance standards and workplace attire guidelines
Working Hours, PTO, and Vacation
Work schedules, time off policies, and vacation procedures
Work From Home Policy
Remote work guidelines and hybrid workplace policies
Who to Tag and When
CRM @tags for common topics like permitting, utility, and service
Batteries
Backup vs consumption, supported loads, limits, and brand-specific guidance
Design
Design process, fees, approvals, and example site plan
Electrical Panels
MPU factors, accepted brands, and inverter limits by panel size
Adders
Electrical, project, and equipment adders with notes
Additional Services
Aeroseal, LED lightbulbs, insulation, and other services we offer
Timelines
BH SLA and typical total days for each stage
All About Solar
Solar fundamentals, technology overview, and industry insights
Service
Complete service process from issue identification to resolution, including production verification and follow-up procedures
Tech We Use
Tools, software, and technology stack we use daily
Utility
Utility processes, contacts, and reference information for solar interconnection
AHJ
Authority Having Jurisdiction - local permitting authorities and requirements
Dictionary
Common abbreviations, acronyms, and terms used at Bright Home Energy